Customize

The Customize tab lets you control the chatbot's appearance and messaging to match your brand.

How to customize

  1. Open the Customize tab.

  2. Adjust the settings below.

  3. Click Save. Changes reflect on your live site immediately.


Appearance

Setting
Description

Primary color

Main accent color for the widget — buttons, highlights

Theme

Light or dark mode

Font family

Font used in the chat widget

Font weight

Weight of the chat text

Font size

Size of the chat text


Messaging

Setting
Description

Header title

Name shown at the top of the chat widget

Welcome message

First message visitors see when they open the chat

Input placeholder

Hint text shown inside the message input field


A live preview updates as you make changes so you can see the result before saving.

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